Is reception open 24 hours?
Yes, we have a friendly, informative receptionist on duty 24 hours every day of the year to ensure you have the best possible stay.
When can I check in?
Generally speaking, check-in is at 3pm. However, we know your travelling boots will be tired so we’ll let you check in as soon as your room or bed is ready. You are welcome to store your bags in the luggage room or use the common facilities while you wait.
When do I have to leave?
It’s hard to see you go but since you’ll be traveling on, we ask that you check out by 11am to make room for incoming guests. The lockers and lounge will still be at your disposal, of course.
What does the price include?
Just because you can’t see them doesn’t mean they’re not there - taxes! In addition to regular taxes there is also a per head “tourist tax” in Prague. But you don’t need to worry about them because they’re already included. Likewise, we don’t think our beds would be very comfortable if we didn’t put linens on them so the price includes:
•private rooms and apartments: taxes, towels, linens, daily housekeeping
•shared rooms: taxes, linens, daily housekeeping
Where are the bathrooms?
All private rooms and apartments have a stylish private bathroom with towels, hair dryer, designer toiletries…and our famous rain-dance shower heads!
Most shared rooms have private bathrooms also but in rare cases you might share 1 bathroom between 2 shared rooms.
How can I pay?
The mighty Czech Koruna (or “crown”) or the even mightier Euro (at our current in-house exchange rate) are both accepted, as are credit cards (with a 4 % service charge).
Will Miss Sophie’s accept my Euros or exchange Euros for Czech crowns?
In a word, yes. We use an in-house exchange rate. Please inquire at reception for more information. This service is available as long as the receptionist has sufficient currency.
I don’t have a credit card. Can I still make a reservation?
Sure, but only during non-peak season. If you do not have a credit card, we also accept advance payment through a bank transfer to secure your reservation.
Is there a minimum or maximum stay requirement?
For most of the year we have no minimum stay requirements, although on peak holidays - Easter and New Years Eve - there is usually a 3 night minimum stay.
Extended stays for more than 7 nights are only accepted with prior discussion. Please email us with your requirements.
I need a visa for the Czech Republic. Can Miss Sophie’s send me a reservation confirmation so I can apply?
Yes. If you require a letter of confirmation of your reservation with our official stamp and signature in order to apply for a visa, please allow up to 3 days for us to prepare this document. There is a non-refundable processing fee of 300 CZK and we require full non-refundable prepayment of your reservation. These payments are non-refundable in all circumstances. Please also note that we can only send these letters as a .pdf attachment via email.
To find out whether you need a visa to visit the Czech Republic you can visit this website: Ministry of Foreign Affairs of the Czech Republic
Are the shared dorm rooms mixed-gender?
While most of our shared dorm rooms are mixed gender, we do offer one female-only and one male-only dormitory.
We’re traveling as a small group - can we stay in the same room?
Yes, booking a private room is the best way to ensure that you will be together. If that’s not possible, booking under one reservation will increase your chances of being in the same room. If you’ve booked separately, you can still try emailing us to let us know your preference. We will do our best to accommodate you but can’t make any guarantees.
Can I have breakfast at Miss Sophie’s?
Yes! A fresh all-you-can-eat breakfast prepared by our specialty chefs (including omelets, pancakes, French toast, meats, breads, croissants, cheeses, jams, yoghurt, granola, coffee, tea, milk, and juice) is served daily between 8am-11am for 170kc. The breakfast table is limited to 10 guests at a time with breakfast served hourly (8am, 9am, and 10am). You are kindly asked to sign up and purchase your breakfast voucher at reception (one day in advance). Or if you prefer, there is also a guest kitchen where you can prepare your own breakfast - our receptionists can give you directions to nearby grocery stores.
Will my things be safe at Miss Sophie’s?
For the safety of our guests and their belongings, we offer:
• keycard entry for all rooms
• secure luggage room*
• lockable storage boxes under dorm-room beds*
• code-locked safes in all the private rooms and apartments
• safe deposit boxes for small valuables
• laptop storage behind reception
• 24-hour reception
*Lockers require a separate lock. If you do not have one of your own you can borrow a padlock from the reception free of charge.
Do you provide a map of Prague?
Yes! We provide guests with a free customized map of Prague full of great helpful information and recommendations for our favorite places to eat, shop, sight-see, and more!
Is there anything interesting going on while I’m Prague?
Prague is a city with lots of things going on no matter the season! Find cultural and art exhibitions, live music and concerts, outdoor markets, sporting events and more in addition to Prague’s must sees.
For specific events in and around Prague, we recommend visiting the following sites:
As always, if you have any questions about upcoming events or things to do and see in Prague, feel free to ask our friendly receptionists.
How can I stay connected with Miss Sophie’s?
Does Miss Sophe’s offer a discount for ISIC cardholders?
Yes, ISIC card holders receive a 5% discount for bookings made via our booking engine or by email. To make a booking or check our rates, use the booking widget at the top of this page. Mention your ISIC card in the comments field and we will reduce 5% from the final price. Please show your card at check-in to receive the discounted rate. ISIC discount not applicable for December 28th-January 2nd. For more ideas before you arrive, check out ISIC.